Last updated: July 19, 2026
These Terms of Service govern your use of the MeetIQ website, online store, MeetIQ App, MeetIQ device, software, AI functions, and related services. The services are operated by Hongkong Linpad Technology Co., Ltd.
1. Accounts
A registered account is required to use the MeetIQ App.
Users are responsible for maintaining the security of their account and for activities performed through the account.
Account sharing is permitted, but the account owner remains responsible for all activity conducted through the account.
2. Business and Team Use
MeetIQ may be purchased and used by individuals, businesses, teams, and organizations.
A person using MeetIQ on behalf of a company confirms that they have authority to use the service on behalf of that organization.
3. Responsible Recording
Users must comply with all applicable laws relating to audio recording, consent, privacy, confidential information, workplace monitoring, intellectual property, and personal data.
MeetIQ must not be used to record another person unlawfully, conduct unlawful surveillance, intercept private communications, monitor individuals without legally required consent, or violate another person’s privacy or legal rights.
4. AI Features
MeetIQ may provide transcription, speaker identification, timestamps, translation, summaries, key points, action items, and Ask AI responses.
AI-generated content may contain errors or incomplete interpretations.
Users should review AI-generated output before relying on it for important business, legal, medical, financial, or safety-related decisions.
5. Included AI Services
Eligible MeetIQ products may include 3,000 minutes of transcription per month, translation features, Ask AI access, AI summaries, and related functions.
Included usage is subject to technical limitations, fair use, security requirements, and abuse-prevention measures.
6. Prohibited Use
Users may not resell AI transcription or Ask AI access, resell account usage or AI quotas, use automated systems to make excessive Ask AI requests, circumvent technical or usage limits, reverse engineer protected software, upload malware, interfere with the service, use MeetIQ for unlawful activity, or violate another person’s privacy or intellectual property rights.
7. Software License
MeetIQ grants users a limited, non-exclusive, non-transferable license to use the MeetIQ App and software with a valid and supported MeetIQ device.
The software license remains available while the corresponding device remains valid, supported, and eligible for the service.
The software is licensed rather than sold.
8. Returns and Account Deactivation
If a MeetIQ product is returned and refunded, the associated product access or software account may be suspended or deactivated.
Users should export or save any eligible content before completing a return.
9. AI Service Commitment
We are committed to maintaining the included AI services for at least 36 months from product activation.
This commitment remains subject to applicable law, service security, account compliance, technical feasibility, and events beyond our reasonable control.
10. Third-Party and Infrastructure Services
MeetIQ may rely on infrastructure, communication, payment, hosting, logistics, or other technical service providers.
Temporary interruptions may occur because of maintenance, network failure, security incidents, regulatory requirements, or circumstances beyond our reasonable control.
11. Orders and Payments
Orders are accepted subject to product availability, successful payment, accurate customer information, shipping availability, fraud-prevention checks, and applicable law.
We may cancel an order because of pricing errors, payment issues, suspected fraud, inventory shortages, or shipping restrictions.
If we cancel a paid order, an appropriate refund will be issued.
12. Intellectual Property
MeetIQ branding, hardware designs, software, App interfaces, documentation, website materials, and related intellectual property belong to Hongkong Linpad Technology Co., Ltd. or its licensors.
Purchasing a MeetIQ product does not transfer ownership of the underlying software, brand, designs, or technology.
13. User Content
Users retain their lawful rights in recordings and files they create or upload.
Users grant MeetIQ the limited permission necessary to transmit and process content when the user activates online transcription, translation, summary, or Ask AI functions.
Users confirm that they have the legal rights and permissions required to provide such content.
14. Governing Rights and Disputes
Users retain mandatory consumer rights available under the laws of their country or region.
Disputes may be submitted to a court or authorized dispute-resolution body with jurisdiction under applicable local law.
15. Changes to the Service
We may update the App, software, AI functions, compatibility, interfaces, or technical processes to improve security, performance, reliability, or compliance.
Updates should not materially remove mandatory consumer rights.
16. Contact
Hongkong Linpad Technology Co., Ltd.
support@meetiq.tech
Room 1003, 10/F, Witty Commercial Building, 1A–1L Tung Choi Street, Mong Kok, Kowloon, Hong Kong