Last updated: July 19, 2026
1. Warranty Period
MeetIQ includes a 12-month limited warranty beginning on the date the product is delivered.
2. What the Warranty Covers
The warranty covers manufacturing defects and hardware failures occurring during normal use.
3. What the Warranty Does Not Cover
The warranty does not cover damage caused by:
- Drops, impacts, or accidents
- Water or liquid exposure
- Misuse or improper operation
- Unauthorized disassembly
- Unauthorized modification or repair
- Improper charging equipment
- Intentional damage
- Normal wear and cosmetic damage
4. Products Damaged on Arrival
If your MeetIQ product arrives defective, damaged, or unable to function normally, contact us within 7 days after delivery at support@meetiq.tech.
Please provide your order number, a clear description of the problem, photos or videos showing the issue, and any troubleshooting information requested by our support team. Customers must reasonably cooperate with our support team in identifying and confirming the fault.
Once a product fault is confirmed, we will normally provide a replacement product.
5. Authorization Required
Do not send any product to our registered business address or any other address without receiving return authorization and instructions. Unauthorized returns may be rejected, delayed, or returned to the sender.
6. Contact
Warranty requests: support@meetiq.tech